Is TRUST really free for families?
Yes. TRUST does not charge families for its consultations, tours, or placement assistance. Participating care homes and facilities may compensate TRUST when a placement is made. The selected provider's room, care, and other charges are separate.
What's the difference between a personal care home and assisted living?
A personal care home commonly refers to a smaller, residential-style setting, while assisted living often refers to a larger community with housing and support services. Names and service models vary, and licensing, staffing, and permitted care levels should be verified for each Texas provider.
Can you help when a loved one has dementia?
We can help families explore memory care and other settings that may be appropriate for a person with cognitive changes. The provider must assess whether it can safely meet the individual's needs.
What if we need placement quickly after a hospital stay?
Contact us as soon as possible. We can help you think through the timeline, care needs, and possible options. Availability and admissions decisions depend on each provider, so immediate placement cannot be guaranteed.
Can you help us compare monthly costs?
Yes. We can discuss your budget and encourage you to compare written pricing, what is included, possible extra charges, and the circumstances under which fees may change.
Does TRUST provide medical care directly?
TRUST provides senior care navigation and placement guidance; it is not the direct care provider for homes or communities you may consider. Each provider is responsible for its own staffing, services, licensing requirements, and admission decisions.